Questions, concerns and complaints

We aim to be a listening school and will strive to communicate with our community in the most efficient and effective way.  In a diverse world in which people access information in diverse ways, the task to communicate to meet everyone’s needs is difficult to achieve. We have created a set of documents to support parents/carers to know how we will communicate.  Communication is a two way process and so we encourage your feedback in our surveys so we can improve our service.

Communication and complaints procedure for parents

Rationale for communication

Rationale for reporting to parents

Please also see the link to the complaints’ policy and vexatious complaints’ policy.

We will come and speak with you if we have any concerns so that we can work together to find solutions.